Welcome to the Light-O-Rama Support Center
In order to streamline communications and better serve you, we utilize a help desk system. Every request is assigned a unique number you can use to track the progress and responses online. For your reference we provide complete archives and history of all your help desk requests. A valid email address is required.
What are the most popular questions we get at the help desk right now?
♦ Are there any
video tutoraials available?
See the full list!
♦ I need my software license key! Click here for software License Key help.
♦ If I get a ShowTime PC light controller (CTB16PC) what else do I need? Our Generic Starter Package is perfect!
♦ I'm having trouble programming my Cosmic Color Ribbon. Please help! Read the enhanced programming guide
♦ I need to renew my software license. We can help.
♦ I need the latest Windows driver for my USB485 converter. It's at the bottom of this page.
♦ How do I upgrade my software? It's easy.
♦ I want to get the SuperStar add-on. Click here.
♦ What's a typical setup look like? We're here to help.
♦ Other Frequently Asked Questions: FAQs
In a super-big hurry? You might checkout our on-line user community. Start at the official Light-O-Rama forum.
Only one question at a time on the help desk, please. It's easier for us to spot trends.